At Molako, we strive to provide efficient and reliable shipping to ensure your orders arrive on time and in perfect condition. This Shipping Policy outlines the methods, costs, and timeframes for delivery.

1. Shipping Methods and Costs

1.1 Domestic Shipping
We offer the following shipping options within Pakistan:

    Standard Shipping: Delivery within 3-5 business days. Rs: 250/-

Orders are processed within 2 business days from the date of purchase. Orders placed on weekends or holidays will be processed the next business day.

2. Processing Time

Orders are processed within 2 business days from the date of purchase. Orders placed on weekends or holidays will be processed the next business day.

3. Delivery Timeframes

The estimated delivery timeframes are based on the shipping method selected at checkout. Please note that delivery times may vary due to factors beyond our control, such as weather, customs delays, or carrier issues.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use the tracking number to check the status of your delivery through the carrier's website.

5. Shipping Restrictions

5.1 PO Boxes and APO/FPO Addresses
We do not currently ship to PO Boxes or APO/FPO addresses. Please provide a physical address during checkout to avoid delays.

5.2 Remote Locations
Additional delivery time may be required for remote or rural areas. We will notify you if any extra charges apply.

6. Lost or Delayed Shipments

If your order is delayed or appears to be lost, please contact us at info@molako.com or 0335 9228881. We will work with the carrier to locate your package. Please note that Molako is not responsible for delays caused by the shipping carrier.

7. Damaged Shipments

If your order arrives damaged, please contact us within 2 days of receiving your package. We may request photos of the damage to help assess the issue and arrange a replacement or refund as appropriate.

8. Shipping Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible. Once your order has shipped, we cannot make any changes.

9. Contact Us

For any questions regarding our Shipping Policy or for assistance with your order, please contact:

Molako Customer Support
Email: info@molako.com
Phone: 0335 9228881
Address: Arbab Road Saddar, Peshawar, Pakistan